I wrote a complaint to CNN about their and a response (a second response, you might say) arrived this morning:

Greetings,

Thank you for letting us know you received an erroneous response to the email you sent to Paula Zahn Now. We did experience a glitch that resulted in some of these emails generating a response from our coverage of Steve Irwin’s memorial service. Please accept our apologies for that. This response is to let you know we have verified your original email is in the Paula Zahn Now email box, and has been read.

We also want to make sure you know that due to breaking news coverage of the death of Anna Nicole Smith, the follow-up segment “Out in the Open: What Happened to Love Thy Neighbor” scheduled to air last night on Paula Zahn Now has been rescheduled for Monday night, February 12.

Thank you for taking time to send your comments our way, and for being our valued viewer.

Regards,

CNN Public Information

I did receive the glitch message about Steve Irwin, but I didn’t bother replying to it. And I wasn’t concerned about the air date of of the follow-up, as I didn’t know about it, but I’ll be watching for it on YouTube.

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